Telemedicine Consults
Expert Care, From the Comfort of Home
+ tax / per consult
Over Zoom. The carrier stays in the closet.
A telemedicine consult is a remote, virtual appointment where a licensed veterinarian assesses your pet’s health via video call. You talk through what’s going on, go over anything relevant together, and finish with a clear idea of what to do next.
You’ve taken the photo. You’ve shown it to someone who is not a veterinarian. You’ve searched something you’d now rather not have searched. This is the better version of that — and it costs less than the parking did.
Via Zoom
Join from a phone, tablet, or laptop
Payment required before the consult begins
Taken at booking
From the comfort of home
No travel, no waiting room
What a Consult Covers
- Veterinary advice and guidance
- Diagnosis and treatment options
- Ongoing condition management
Talk through symptoms and concerns, go over medications, results, and records, and work out your options — including whether this is something that actually needs the exam room.
Consults are also a sensible way to get a second opinion. If you’re sitting on a diagnosis, a proposed treatment, or a set of results from somewhere else and you’d like another professional look at it, send the records ahead and we’ll go through them on the call.
What Suits a Consult And What Doesn't
Suits a consult
- Making sense of symptoms you've noticed at home
- Going over lab results or a recent diagnosis
- Second opinions on a proposed treatment plan
- Medication questions, dosing, and side effects
- Behaviour, anxiety, and the barking situation
- Food, weight, and what to actually be feeding them
- Follow-ups and ongoing condition management
- Working out whether you need to come in at all
Needs the exam room
- Vaccines and anything given by injection
- Bloodwork, urine, and fecal collection
- Dental assessment and cleaning
- X-rays and imaging
- Anything requiring sedation or surgery
- A pet who's unwell, in pain, or getting worse
- Anything needing hands-on assessment
- Emergencies. Always.
Telemedicine is intended for appropriate non-emergency cases only. An in-person examination or diagnostics may be recommended if necessary.
⚠️ Emergencies Need a Phone Call, Not a Consult
Call (416) 755-8387 or go to the nearest emergency veterinary hospital if your pet is struggling to breathe, has collapsed or is seizing, is bleeding heavily, has a hard or swollen abdomen, is straining to urinate with nothing coming out (a male cat doing this is an emergency tonight), has been hit by a car, or may have eaten something toxic.
How It Works
Book a time
Online or by phone. A sentence on what you’d like to discuss means the veterinarian reads the file beforehand rather than during.
Pay at booking
Payment is required before the consult begins, so there’s nothing to sort out on the call.
Send your evidence ahead
Photos, video, and any records or results from elsewhere. Ten seconds filmed while the thing is actually happening beats five minutes of describing it — and your pet will not perform on cue during the call.
Join on Zoom
You’ll get a link. Have your pet nearby and a light on.
Finish with a plan
Everything goes into your pet’s record, and if you need to come in, we’ll book it before the call ends.
What You Need to Know
How much is it?
$65 plus tax per consult. Payment is required before the consult begins and is taken when you book.
How does the call work?
Consults run over Zoom. You’ll get a link — join from a phone, tablet, or laptop with a working camera and a decent signal.
Can you look at results from another clinic?
Yes — send records, results, photos, or video ahead and we’ll go through them with you properly.
What if my pet needs to be seen in person?
Telemedicine is for appropriate non-emergency cases. If an examination or diagnostics are needed, we’ll recommend it during the consult and book you in.
Have a Question About Your Pet?
A consult can help you understand your options and work out the next best step.
- (416) 755-8387
- 1551 O'Connor Dr, East York, ON M4B 2V7